Terms & Conditions

Realm-Hub.com Terms & Conditions

Effective Date: 18 February 2024

Welcome to Realm-Hub.com!

These Terms & Conditions ("Terms") govern your access and use of our website, applications, and services ("Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of these Terms.

1. No Refunds:

Due to the digital nature of our virtual items, all purchases are final and non-refundable. By accepting these Terms, you acknowledge and waive your right to a refund. This allows us to provide your virtual items instantly upon purchase.

2. Refunds in Exceptional Circumstances:

Due to the digital nature of our virtual items, all purchases are final and non-refundable. By accepting these Terms, you acknowledge and waive your right to a refund. This allows us to provide your virtual items instantly upon purchase.

However, we understand that certain situations may call for exceptions. If you encounter an issue with your order that cannot be resolved through our support team, you may be eligible for a partial refund in exceptional circumstances, at our sole discretion. Such circumstances may include:

Technical errors on our end: If a technical error on our platform results in a duplicate purchase or prevents you from receiving your virtual items, we will issue a full refund.

Incorrect item delivered: If you receive an incorrect virtual item due to our error, we will promptly replace it with the correct item and offer a partial refund for any inconvenience caused.

If you believe you are eligible for a refund under any of these exceptional circumstances, please contact our support team at admin@realm-hub.com or message us on Discord before initiating a chargeback. We are committed to resolving your issue swiftly and fairly.

Please note: Initiating a chargeback through your card provider without first contacting us and attempting to resolve the issue through our established channels may violate our Terms and Conditions. In such cases, we reserve the right to take appropriate action, including suspending your account.

3. Support:

If you encounter any issues with your order or have any questions, please contact our support team at admin@realm-hub.com or message us on Discord. We strive to respond to all inquiries within a reasonable timeframe.

4. User Conduct:

You agree to use the Services in a manner consistent with all applicable laws and regulations. You will not:

Use the Services in any way that could damage, disable, overburden, or impair the Services or any server or network connected to the Services.

Attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks connected to the Services.

Interfere with any other user's use and enjoyment of the Services.

Use the Services to transmit or store any content that is unlawful, harmful, threatening, abusive, harassing, discriminatory, defamatory, obscene, or otherwise objectionable.

Use the Services in violation of any third-party intellectual property rights.

5. Intellectual Property:

All content and materials available on the Services, including trademarks, logos, designs, text, images, audio, and software, are the property of Realm-Hub.com or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of the content or materials for any commercial purpose without our prior written consent.

6. User Accounts:

You may need to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account information and are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

7. Disclaimer:

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Limitation of Liability:

IN NO EVENT SHALL REALM-HUB.COM BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Termination:

We may terminate your access to the Services at any time, for any reason, without notice. We may also remove any content or materials that you have submitted to the Services at any time, for any reason.

10. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Entire Agreement:

These Terms constitute the entire agreement between you and Realm-Hub.com with respect to the Services and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

12. Changes to Terms:

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.

13. Contact Us:

If you have any questions about these Terms, please contact us:

By email: admin@realm-hub.com